HOMEEnglishService & Support

Service & Support

Massive Support System Is Our Strength

We want to hear your feedback as your comments are used to improve our service and products for further satisfaction.
We believe that our testing machine can improve by knowing and understanding what kind of data is necessary to have when testing.
It is our job to listen to your voice and support you with your research and development.

Our Service and Support System

Maintenance System

Our testing machines should be taken special care just as it should be taken with products that you manufacture.
We want our customers to be able to use our testing machines as long as your can. That is why we have a maintenance system ready. No matter how old the testing machine, we will do our best to fix any problem.
It is our pleasure to see as many customers using our testing machine for a long time.


Always in the Best Condition

Even though a product is good, its condition needs to be where it can perform smoothly. For that reason, we will inspect your testing machine periodically and bring supplies when needed.
We want our customers to use our testing machine in the best condition.


Our Service Department is On Your Side

If you run into any problem with our testing machine, contact us and our professional technician will come by and fix the problem. By letting us inspect periodically and take care of your testing machine even after the repair, we believe that this helps us to improve our service quality.



Telephone numbers

Business Hours 10:00 to 17:00 (JST)
[Not available during the weekends and Holidays.]

Head Office (overseas)
(+81) 78-907-1511
(+81) 78-907-1522 (FAX)
Head Office (Japan)
078-907-1522 (FAX)
Tokyo Office (overseas)
(+81) 3-3579-8995
(+81) 3-3579-8997 (FAX)
Tokyo Office (Japan)
03-3579-8997 (FAX)

Online Inquiry

Request for catalogues and/or for other information, please contact us by filling out the Inquiry Form.

Inquiry Form

Product search

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Searches by
the catalogue No.

Online Inquiry

Request for catalogues and/or other information through our Inquiry Form.

Inquiry Form